Rental Terms & Conditions


Welcome to RentZeal. By using the services available on (the “Site”), you are agreeing to the following terms with RentZeal. If you have any questions, please reach out to us at

In this Rental Terms & Conditions, "RentZeal" shall mean RentZeal, its owners, officers, directors, shareholders, employees, contractors, agents and the partnering businesses that supply the party equipments; and all customers using the RentZeal system for renting an item will be known as a “Renter”.

All of Renter's obligations arising under the terms and conditions of this Rental Terms & Conditions shall run from actual delivery of the Rental Equipment to the actual pick up of the Rental Equipment by RentZeal. If the Equipment is delivered by RentZeal, the Renter shall not be entitled to any refund whatsoever if Renter elects not to use the Equipment due to weather or other causes.

Safety/Operating Instructions

The Renter acknowledges that there are safety and operating instructions on the equipment delivered and agrees to read those instructions and operate the equipment, or allow the equipment to be operated or used, in accordance with those instructions. Renter further acknowledges and understands that RentZeal has not agreed to nor have they provided any operators with this rented equipment, and that Renter, is solely responsible for the correct and safe operation of this equipment. Renter understands that children's safety depends upon Renter providing AT ALL TIMES correct operation of and the use of the equipment. Renter further agrees to keep all equipment away from swimming pool(s) and Renter understands and agrees that they will not operate any electrical equipment near water. By entering into this agreement, Renter acknowledges that there is a risk of injury or damage arising out of the use of this equipment. Renter voluntarily agrees to keep and maintain all safety rules for the correct, safe operation and installation and use of all equipment, and to assume any and all risk of injury or damage. In particular, Renter will not permit the equipment to be operated by anyone who is not fully qualified and who has not received instruction from Renter on the safe operation and use of the equipment, nor shall Renter allow any person to use or operate the Equipment when it is in need of repair or when it is in an unsafe condition or situation.

General Release/indemnity/hold harmless

Renter understand and acknowledge that play on an amusement device entails both known and unknown risks including, but not limited to, physical injury from falling, slipping, crashing or colliding, emotional injury, paralysis, distress, damage or death to any participant. Renter hereby voluntarily and expressly release, indemnify, forever discharge and hold harmless RentZeal from any and all liability, claims, demands, causes or rights of action whether personal to him or to a third party, which are in any way connected with participation in this activity, including those allegedly attributable to negligent acts or omissions. Should RentZeal or anyone acting on behalf of RentZeal be required to incur attorney's fees and costs to enforce this agreement, Renter expressly agree to indemnify and hold RentZeal harmless for all such fees and costs. In the event Renter or any of his/her participants file a lawsuit against RentZeal, it is agreed to do so solely in the State of California. Renter agree that if any portion of this agreement is found to be void or unenforceable, the remaining portions shall remain in full force and effect. In consideration of being permitted by RentZeal to use its equipment and facilities, the Renter and it participants agree to indemnify and hold harmless both RentZeal from any and all claims which are brought by the Renter and/or their participants and which are in any way connected with such use or participation. A set of Rules and Direction are either displayed on the bounce house/unit(s) or have been provided to the Renter which he/she agree to follow and utilize at all times during operation and use of the unit(s).


RentZeal cannot guarantee weather conditions. RentZeal reserves the right to cancel or reschedule the rental prior to delivery if severe weather conditions are imminent or if RentZeal have any reason to believe that the inflatable equipment and/or its users may be in danger. Some examples of severe weather are high winds, excessive rain, snow, and lightening. In the event of severe weather during a rental, Renter agrees that he /she/they will unplug the inflatable, allow it to deflate, and not use the inflatable until the severe weather ends.


RentZeal shall deliver the Rental Equipment to address in the Rental Terms & Conditions specified by Renter. Renter grants to RentZeal true right to enter the property for delivery, and required set up, if any, and for subsequent pick up of the Rental Equipment and any associated equipment or packing materials at the approximately specified times. Renter is fully responsible for locating and painting location all utility lines including but not limited electrical lines, water lines, gas lines, irrigations lines BEFORE day of delivery. In case Renter does not paint any location lines, Renter takes all responsibility to ANY and all damage to any of these lines caused by staking down the equipment.

Driver pick-up time is approximate. Driver may arrive as early as 7:00 a.m. on date of rental per Rental Terms & Conditions or as late as 11 pm to pick up the equipment. Renter is responsible for, and required to stay with all the equipment until it is picked up by the RentZeal, or other arrangements have been made.

Receipt/inspection of Rental Equipment

Renter hires the Rental Equipment on an "as is" basis. Renter acknowledges that Renter has inspected the installation of the rental equipment and will personally inspect the rental items prior to its use, and will read the operating/safety instructions prior to use. Renter specifically agrees that such rental items will not be used if Renter finds that it is not suitable for Renter's needs. Renter acknowledges receipt of all items listed in this Rental Agreement, and that they are in good working order.


Renters right to possession of the Rental Equipment begins upon the items being delivered to Renter's premises and terminates on the actual pick up by the RentZeal. Retention of possession, or any failure to permit the pick up of the item(s) at or after the end of the "Rental Period" specified constitutes a material breach of this Agreement. In the event that the Equipment is not returned for any reason, including theft, the Renter is obligated to pay to RentZeal the full replacement value for such Equipment listed, plus any and all incidental costs associated with the attempted pick up or recovery of the Equipment by RentZeal. Title to the rental items is and shall remain with RentZeal. Renter agrees to keep the Rental Equipment in his/her/their custody and control from the time of RentZeal's delivery of the items, until RentZeal picks up such items. Renter shall not cause nor permit these items, or any of them, to be sublet, rented, sold, or removed from the Delivery Address, or otherwise transfer such items. If rental items are not returned and/or levied upon for any reason whatsoever, RentZeal may retake possession of said items without further notice or legal process and use whatever force is reasonably necessary to do so. Renter hereby agrees to indemnify, defend, and hold RentZeal harmless from any and all claims and costs arising from such retaking and/or levy. If rental items are levied upon, or otherwise moved from Delivery Address, Renter shall notify RentZeal immediately.

Care of the Rental Equipment

Renter shall be responsible for any and all damage to any of the Rental Equipment not caused by ordinary wear and tear. "Ordinary wear and tear" shall mean only the normal deterioration of the rental equipment caused by ordinary, reasonable and proper use of the rental equipment. Renter shall be liable to RentZeal for any and all damage which is not "ordinary wear and tear" in an amount equal to the replacement value of the rental equipment on this Agreement. Damage which is not "ordinary wear and tear" includes, but is not limited to, cutting or tearing of vinyl or netting, damage due to overturning, overloading, exceeding rated capacities, breakage, improper use, abuse, lack of cleaning, contamination of or dirtying of rental equipment with non-approved items such as chemicals, non-approved food, paint, silly string, mud, clay, or other materials.

Equipment Problems

Should any equipment develop a problem, or does not function correctly at any time or Renter does not understand the operating Instructions, Renter agrees to immediately cease use of that equipment.

In particular, if the inflatable unit begins to deflate, Renter will immediately have the riders exit the unit and then check for one of the following conditions:

  1. The motor has stopped; in which case check the power cord connection at the outlet where the unit plugs into the house to make sure that it has not been unplugged;
  2. If motor continues to run, check for blockage of the air intake screen on the side of the blower unit. Also, check both air tubes on the back of the unit for snugness and tighten the ties if necessary;
  3. If either of these steps corrects the problem, fully re-inflate the unit prior to permitting anyone to use the unit;
  4. If you cannot correct the problem, call our office at (650) 308-4005

Specific Rules and Instructions for inflatable equipment

The following rules and warnings must be obeyed in the use of inflatable equipment:

  1. All safety and operating instructions contained on the inflatable must be complied with and followed at all times;
  2. For the safety of all children, ADULT SUPERVISION IS REQUIRED AT ALL TIMES;
  3. No silly string is permitted to come in contact with the inside or outside of the inflatable unit, as this causes irreparable damage to the inflatable. Renter acknowledges that If the inflatable Is damaged by "Silly String", then a $500 fee shall be automatically imposed by RentZeal and shall be Immediately due and payable by Renter;
  4. Do not move the inflatable from the location where set-up;
  5. If the inflatable unit moves, pull comer(s) back to their original location(s) and re secure;
  6. Do not let the inflatable unit rub up against any surface.
  7. WARNING- Extra caution and supervision are required for children ages three and under;
  8. WARNING - It is unsafe to stay in inflatable if winds exceed 20 miles per hour (MPH). Have all persons exit inflatable, then unplug the blower unit and let inflatable deflate;
  9. WARNING - Individuals with head, neck, back or other muscular-skeletal Injuries or disabilities, pregnant women, small infants, and others who may be susceptible to Injury from falls, bumps or bouncing are not permitted in the unit at any time;

For other questions regarding the safe installation of equipment, please call our office at (650) 308-4005.

Limited Warranty

RentZeal warrants that the Rental Equipment leased under this Agreement will be in good working order when delivered under this Agreement. All equipment is supplied and maintained subject solely to this warranty. RentZeal's sole and exclusive obligation under this warranty is limited to repair or replacement of the rental equipment when RentZeal determines that it does not conform to this warranty. RentZeal makes no warranty of merchantability or fitness for any particular use or purpose, either expressed or implied. There is no warranty or representation that the rental equipment is fit for Renter's particular intended use, or that it is free of latent defects. RentZeal shall not be responsible to Renter or to any third party for any loss, damage, or injury resulting from, or in any way attributable to the operation of, installation of, use of, or any failure of the rental equipment. RentZeal shall not be responsible for any defect or failure unknown to RentZeal at the time of delivery.

Cancellation Policy

Renter will receive a full refund with cancellation at least 48 hours prior to reservation date. If Renter cancels less than 48 hours prior to reservation date, RentZeal will keep the deposit, but Renter may apply it to a future rental within a 30 day period of the original event date or forfeit the deposit. If Renter cancels within 24 hours of delivery time, the full amount is due to RentZeal as per this Rental Terms & Conditions and no refund is payable. All Weather Cancellations must be made by 8:00 AM the date of the rental to receive refund of deposit.

Compliance with Laws

Renter agrees not to use or allow anyone to use the rental equipment for any illegal purpose or in any illegal manner or in an unsafe manner. Renter agrees at his/her/their sole cost and expense to comply with all municipal, parish, state, federal or other governmental or quasi-governmental laws, ordinances and/or regulations which may apply to the use of the rental equipment during the rental period. Renter further agrees to pay all licenses, fines, fees, permits, or taxes arising from Renter's use of the rental equipment, including any subsequently determined to be due. Renter is solely responsible for obtaining any all permits and/or licenses from the appropriate government agencies prior to use.

Renter Acknowledgment

Renter acknowledges and certifies that they have had a sufficient opportunity to read this entire Rental Terms & Conditions, and agree to be bound by all the terms and conditions on this pages and that they understand its content and that they execute it freely, intelligently and without duress of any kind.

Revised on April 21, 2013